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How to Appeal a Financial Aid Letter

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How do you appeal a financial aid letter?

Should you appeal a financial aid award?

What kind of college awards can you appeal?

I directed these financial aid questions to Mark Kantrowitz, a nationally recognized financial aid expert, who has just published a book entitled, How to Appeal for More Financial Aid Awards. Mark is publisher and VP of research at SavingforCollege.com, who has been quoted in roughly 10,000 media articles.

I was pleased to have an opportunity to conduct a Q&A with him on appealing financial aid awards. Here are my questions and his answers:

Are parents underutilizing the ability to appeal financial aid awards?

Many parents think of the financial aid award letter as a done deal, with no opportunity for an appeal. Others think they can bluff their way to a better deal using their skill at bargaining. Neither is correct.

Only about one percent of students receive adjustments to their financial aid packages because not enough families appeal for more financial aid, and of those that do, many approach the process incorrectly.

Successfully appealing for more financial aid requires an understanding of the financial aid process. College financial aid administrators have the authority to make adjustments to the data elements on the Free Application for Federal Student Aid (FAFSA) or to the cost of attendance when there are special circumstances that affect the familys ability to pay and their cash flow.

Special circumstances include financial circumstances that have changed since the year upon which the FAFSA is based and anything that differentiates the family from the typical family.

Financial aid administrators are not mind readers. They will not know about a change in income or unusual expenses unless you tell them. But, if you do tell them, they can make adjustments that can lead to a better financial aid package.

A key benefit of the switch from prior-year income to prior-prior year income on the FAFSA is that it sensitized families to changes in income, causing more of them to appeal.

That one-percent figure is discouraging! How did you get it?

There have been some surveys of financial aid administrators and students that suggest a 1% rate (albeit higher at higher cost colleges). I also analyzed data from the federal National Postsecondary Student Aid Study.

Very selective private institutions often claim a very high appeal and professional judgment rate. While I believe that they are higher, due to the higher cost, the numbers I’ve heard are just not believable.

What is the first step parents should take if they want to appeal a financial aid award?

If a family wants to appeal a financial aid award, their first step should be to call the colleges financial aid office to ask about the process.

Some colleges have a form for the family to complete. This form collects information about the most common special circumstances. It helps the college perform a holistic review of the familys financial circumstances.

Other colleges will ask the family to write a letter to the financial aid office. This letter should summarize the special circumstances and the financial impact of each special circumstance on the familys ability to pay for college.

The family should also gather documentation of the special circumstances. The best documentation is independent, third party documentation that provides information about the special circumstance and the financial impact on the family. Bills, receipts, and letters from people who are familiar with the familys situation are especially helpful. The appeals process is driven by documentation.

Who should parents contact? The financial aid office or the admission office?

The financial aid office is responsible for need-based financial aid. Thus, an appeal based on the familys inability to pay should be directed to the financial aid office.

Merit scholarships are usually managed by the admissions office.

What are the essential elements of a successful financial aid appeal?

A financial aid appeal is more likely to be successful when the special circumstances are due to factors beyond the familys control. One-time events that are not reflective of the familys ability to pay during the award year are also likely to result in a successful appeal.

The success or failure of a financial aid appeal depends on the special circumstances and the documentation. The purpose of the appeal is to inform the college financial aid administrator about financial circumstances of which they were not aware. The appeals process is based on information provided by the family. If you provide the financial aid administrator with information about financial circumstances that affect your ability to pay for college, you are more likely to have a successful outcome.

If the family is honest and the special circumstances genuinely affect the familys ability to pay for college, the college financial aid administrator will try to find a way to help the family, even if the special circumstance is one for which the college does not normally make an adjustment.

With most schools not meeting the full demonstrated financial need of a student, what will prompt a school to offer more assistance?

Photo by NeONBRAND on UnsplashThe financial aid appeals process is formulaic. If special circumstances affect the familys ability to pay, the college can make adjustments to the data elements that are used by the financial aid formula to calculate the expected family contribution (EFC). The EFC is then used to calculate the familys demonstrated financial need. The financial aid package is then based on the demonstrated financial need.

A change in the inputs leads to a change in the outputs.

A college that does not meet the students full demonstrated financial need will still leave the family with unmet need. But, an increase in demonstrated financial need will lead to an increase in financial aid. The unmet need may therefore be smaller than it was before the adjustment.

With preferential packaging a reality students whom colleges want receive better financial aid will the decision be heavily colored by how academically attractive a student is?

The decision to make an adjustment does not depend on the students academic performance, nor does the amount of need-based financial aid.

The amount of financial aid is based on the students demonstrated financial need. A successful financial aid appeal will lead to an increase in the amount of financial aid.

How the financial aid is allocated among the different types of aid, such as grants and scholarships, student employment and student loans, will depend on the colleges packaging philosophy. Depending on the college, an increase in financial need might lead to an increase in grants or an increase in student loans or student employment, or a mix.

Generally, a colleges packaging philosophy has a baseline approach to allocating funding among the different types of financial aid. Preferential packaging may tweak the amount of gift aid relative to this baseline.

Who makes the ultimate decision about more financial aid? The financial aid office, the admission office or a combination?

Congress delegated the authority to make adjustments to the FAFSA and the annual cost of attendance to the colleges financial aid administrator. Neither the admissions office, the college president nor the U.S. Department of Education can override the decision of the college financial aid administrator. There is no appeal beyond the college financial aid administrator. The college financial aid administrator is the final authority with regard to need-based financial aid.

With many schools struggling to fill their freshmen slots, how would you advise appealing a merit scholarships award?

Decisions regarding merit aid may fall within the purview of the admissions office. But, often these decisions are formulaic, even automated, with very little discretion. The admissions office might be able to award merit aid to a student who fell short of the standards for merit aid, but subsequently improved their academic performance. But, unless theres a spectacular development, like the student wins a prestigious award, the admissions office is unlikely to pull much additional money out of a hat.

So, the best approach to appealing for more merit aid is to let the college admissions office know if the college is genuinely your first choice and to provide the admissions office with information about any new developments that affect the students desirability. Also, provide the admissions office with information about colleges of similar quality with which the college competes for students and which have offered you a better financial aid package. Arm yourself with information about the typical amount of aid offered by each college. Know your net price at each college. The net price, which is the difference between the colleges annual cost of attendance and the gift aid (grants and scholarships), is the true bottom line cost of each college. And, if you dont get what you want, be prepared to walk away.

Wouldnt a major factor in upping merit awards be how a schools freshmen deposits are doing? Wouldnt higher competing awards be a major factor in getting a better merit award from a particular college?

Colleges do a significant amount of budgeting and predictive analytics to understand their numbers. Just as students worry about whether they are going to get in, colleges worry about their yield and summer melt. But, if the colleges numbers are off significantly, they are not going to be able to fix the problem by making big swings in the amount of aid they offer. You might be able to get a few thousand dollars more, but not a few tens of thousands of dollars more. If the college offers too many students too much money, they will blow their budget, which can be just as bad as having too few students enroll.

The college will have done a lot of analysis to understand why their numbers are off. If you are waffling on accepting the offer of admission for one of these reasons, you might get more aid.

If you have a better aid offer from a competing college, it can sometimes lead to a better aid offer from your first choice college. But, the competing college must be of similar quality to your first choice college and one with which your first choice college successfully competes for students.

If the other college is of lower quality, they may be using money to attract academically talented students. If so, your first choice college will not try to match their offer.

If the other college is of much greater quality, youre likely to end up there, especially if they offer a lower net price.

So, it is only in the middle where you have a chance of getting more financial aid from a college, if you are likely to enroll if they improve the aid offer.

What suggestions do you have for appealing an Early Decision award?

The main reason why a college will release a student from the early decision commitment is if the family is unable to afford the college. So, first appeal for more need-based financial the same as you would with any other college. If the revised financial aid offer is still not enough, explain why to the college.

But, you should really never apply early decision to any college. Early action is ok, but not early decision. Early decision involves a commitment to attend if admitted. This prevents you from shopping around for a more affordable college.

Become a smarter college shopper…

The best way to cut the cost of college is to become an educated college consumer. The easiest way to do that is to enroll in my self-paced, online course – The College Cost Lab – that you can access right now!

 

 

 

The post How to Appeal a Financial Aid Letter appeared first on The College Solution.

By: Lynn O’Shaughnessy
Title: How to Appeal a Financial Aid Letter
Sourced From: www.thecollegesolution.com/how-to-appeal-a-financial-aid-letter/
Published Date: Fri, 18 Jan 2019 00:24:28 +0000

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Apply Online For Student Loans

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Apply Online For Student Loans

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By applying online, you have access to a wider range of lenders, allowing you to compare different loan offers and choose the one that best suits your needs. Look for lenders offering competitive interest rates, flexible repayment terms, and any additional incentives that may be available.

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However, it’s important to remember that student loans are still loans, and you should borrow responsibly. It’s advisable to budget regularly and avoid unnecessary purchases or luxuries to ensure you can manage your loan repayments in the future.

Before applying for student loans, explore other options such as scholarships, grants, or parental funding. These resources can help reduce the amount you need to borrow and minimize your financial obligations.

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In conclusion, applying online for student loans can provide you with the financial support needed to pursue your education. However, it’s important to borrow responsibly, explore other funding options, and plan for a successful career to ensure you can manage your loan repayments effectively.

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Webinar Recap: How COVID-19 is Affecting Financial Aid

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Many families are facing new financial challenges in light of the coronavirus emergency, and College Confidential has fielded dozens of questions on this topic recently. To address those queries, we hosted a webinar on April 9 entitled “Paying for College Amid Changes Due to the Impact of COVID-19.”


During the event, moderated by Aaron Murphy, manager of learning and development with Inside Track, the following panelists offered their perspectives on the issue:

  • Denise Trusty, director of financial aid with Morehead State University
  • Laura Reisert Kalinkewicz, associate vice president of college partnerships with RaiseMe
  • Amy Nelson, director of sales at International Scholarship and Tuition Services
  • Charlie Javice, founder and CEO of Frank.

Check out the following topics that the panelists discussed, along with their views of how things may unfold amid the financial challenges brought on by the coronavirus outbreak.

Family Finances Changed? Contact Your Schools

If you plan to start college in the fall as a freshman — or return to school as an existing student — and your financial situation has changed since you applied for financial aid, you should contact the colleges on your list immediately. Financial aid departments can consider appeals for more money, but must base these decisions on each individual student’s situation, Trusty said.

“I know with Morehead State, where I work, we will be doing professional judgement calls on all students who say they’ve been affected,” she noted. “We will reach out to those students to see what we can do to help them maybe obtain additional funding, additional grants, scholarships, whatever they would be eligible for. We do professional judgment all the time for our students, because things happen all the time. This year will be an especially large amount of those, I’m sure, but those are up to individual schools to make that call for their students.”

In addition, she added, the Department of Education has set aside over $6 billion for additional grants and scholarships that the universities will be able to use. “Currently, I don’t know how that’s all going to play into this,” Trusty said. “So that will be up to each individual university on how they lay those out. I know it will be beneficial, I just don’t know how available that will be to each student.”

Keep in mind that schools are accustomed to reviewing financial aid appeals, and they all have processes in place for to do so. “It is really, really important to know that schools typically leave a budget from 10 percent to 20 percent or so of their financial aid dollars for what would be called a professional judgment bucket,”Javice said. “Therefore, there is additional money to be had, and it’s up to you to request it. You should approach your school as soon as you know you might need more money, and be prepared to show supporting documentation demonstrating how your finances are different from when you filed your FAFSA initially. This might require proof of a job loss, medical bills, a cut in pay or another such issue, Javice said.

In addition, if another school gave you a better financial offer, you can petition the school that gave you the lower offer for more money, Javice noted. “This typically works better for private institutions versus public state schools, given the fact that they have a little bit more discrepancy and more dollars to put to work in terms of a tuition discount,” she added. “This is solely up to the school on a case by case basis.” In some cases, the money is distributed on a first come, first serve timeline, so don’t wait if you know you need more aid.

Although financial aid can be a stressful topic, try not to be emotional when you request more money, Javice added. You’ll get a lot further by having organized documentation to present than you would by getting angry or upset, she noted.

Consider Outside Scholarships

The coronavirus situation has changed plans not only for incoming freshmen, but also for current college students, Nelson said. “Organizations are stepping up and trying to find ways to provide additional scholarship opportunities this year,” she noted. Students should be proactive in seeking those options.

Raise Me is offering new micro-scholarships for students who are seeking additional funding sources, Kalinkewicz said. In addition, she encourages students to ask colleges for more time to make decisions, even if the school hasn’t extended its deposit process. You can always try and request additional time to get your financial aid package right, she noted.

Finding more money is not relegated to younger students, Javice added. “Adult learners comprise the biggest group of people actually going to college today,” she noted. It’s very common for people to be seeking new types of skills and going back to college to gain additional degrees. Financial aid is available to adult learners, and they may even get aid to pay such costs as rent, she added. In addition, they can seek outside scholarships or employer-matching funds to pay for their educations.

Not Necessarily Too Late to File FAFSA

Students who didn’t file a FAFSA already should do that as soon as possible so you can get access to financial aid funds, Javice said. Federal FAFSA deadlines are usually in June, but states make their own deadlines for state aid. Some states, such as New Jersey, have moved their deadlines back for this year, so check to make sure you stay on top of your deadlines.

And if you file for financial aid and you decide you don’t want it, you can always decline the financial offer or portions of that offer, Nelson said. Your best bet is to apply so you can take what you need and decline any amounts you don’t need. Even if you don’t think you qualify for financial aid, you should apply anyway because you could be surprised at what you’re offered. “You really need to complete that [FAFSA] process every year,” Nelson said. “The process is very easy, and jobs can come and go. It’s your safety net and you want to make sure you’ve completed it. It makes it a whole lot easier when situations like this arise.”

Some colleges also have supplemental applications to fill out for particular types of aid, so always reach out to your financial aid office for information on which documentation you should be completing, Kalinkewicz said.

Could Families — Not Schools — Be in the Driver’s Seat?

Because many merit scholarships are based on test scores and GPAs, some high school juniors are concerned that they won’t have access to those in the coming year. With test dates being canceled and grades moving to pass/fail, they fear they won’t meet the criteria to earn such scholarships.

“It’s clear to me that colleges and universities know the extraordinary circumstances we’re under,” Nelson said. “All schools are leaning forward and considering all options as the situation develops. I would continue to encourage juniors to stay engaged and stay informed.” You should also watch to see what happens with test dates, she said. The ACT and SAT dates could change, and some schools may forego the need for a test score altogether, she added.

In addition, some merit scholarships that have traditionally been based on test scores may become test optional, Kalinkewicz noted.

Keep in mind that in many cases, families are in the driver’s seat rather than having the colleges be in charge, Javice said. Some schools have lost revenue and are very eager for students right now, “so if you are scared because you thought you could never get into a specific school from an admission criteria standpoint, this is your year to stretch, this is your year to think about the schools that are your reach category and go for it, because schools need the money and need the students. So the power that used to be in an admissions office is in you, the student or the family’s hands,” she said.

She also advises juniors to request application waivers from schools to save the $50 to $100 or so per application that they would normally pay. The schools may say no, but it won’t hurt to ask, she advised. “Persistence is key when dealing with schools,” Javice noted.

Federal Student Loans Payment Suspended

As many families are aware, payments on federal student loans are automatically suspended from March 13 through September 30, 2020 thanks to the government’s CARES Act. This is essential to keep in mind, particularly for families that have multiple children in various stages of the college process.

“You will stop paying your loans and you will have zero interest from now until September 30, and that’s important for parents to know,” Nelson said regarding existing federal student loans. “If you had an auto draft, the auto draft has been shut off and will not continue. You can, however, continue to make those payments if you’d like, and any interest you had before March 13, once that interest is paid up, all your payments will go directly toward your principal.” She advises families with federally-backed loans to check with their loan servicing agents, because they have a lot of information for both parent and student borrowers on how the CARES Act will impact payments for the next six months.

Student Job Gone? Colleges Might Help

For students who expect to earn money via part-time or full-time work to pay for college, but can’t do so due to the coronavirus, colleges may have resources to help. “There are many colleges and universities that have put together emergency grants for students to cover expenses that they were maybe not expecting because of COVID-19,” Nelson said. “They are making accommodations to try and make up for that lost income for students.”

Trusty said Morehead State is continuing to pay students who were on federal work-study. “If they had a job, we are still paying them right now as if they were working, although they are not. In the summer, those funds will be flipped over to emergency grant funds. So we will make sure that our students are covered and can live as if they were employed with the work-study position.”

Some colleges have even made remote work available to students, Kalinkewicz added. Therefore, contact your financial aid office to determine if any accommodations are available to make up for lost student income whenever possible.

Consider Other Options to Save

If you are seeking ways to save money on college, you should also consider other resources, whether that means less expensive colleges, in-state options or potentially transferring down the road, Janice said. You can also save money by taking classes at a community college to pay a lower cost for your credits that can be transferred to a four-year college later.

“If you have that target institution in mind — maybe you’ve already been admitted there but your family has determined a year of community college will really help stretch things further — work on articulation agreements or a plan so you are taking the right classes that actually have the ability to transfer toward the degree you want at your target institution, not necessarily just as credit,” Kalinkewicz said.

In addition, many colleges offer merit aid for transfer students, she added. So always look for every potential financial aid and scholarship resource to best maximize your package and allow your dollars to stretch as far as possible.

Resource: To review the entire hour-long webinar, you can watch the replay here.

Share Your Thoughts

We’d love to hear your thoughts on this topic. Check out our forum to contribute to the conversation!

By: Torrey Kim
Title: Webinar Recap: How COVID-19 is Affecting Financial Aid
Sourced From: insights.collegeconfidential.com/financial-aid-amid-covid-19
Published Date: Fri, 10 Apr 2020 15:22:20 +0000

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